Shipping policy

At HeadSpaceCollection, we aim to get your order to you as quickly and smoothly as possible.

Order Processing

Orders typically require 1–3 business days to process before shipment. Processing times may be longer during high-volume periods, holidays, or new drops.

U.S. Shipping

We offer FREE Standard Shipping on all U.S. orders.

Available shipping options may include:

  • Free Standard Shipping — $0
  • Express Shipping — Available for an additional fee at checkout

Estimated delivery times will be displayed at checkout when available.

Tracking

Once your order has shipped, tracking information will be provided when available. Please allow time for the carrier to update the tracking status.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost or Delayed Packages

Carrier delays can occasionally occur after an order has shipped. If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us so we can help investigate.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us with your order number and photos of the item/package so we can review the issue.

Contact

For questions about shipping or your order, please contact us through the Contact page on our website.