Shipping policy
At HeadSpaceCollection, we aim to get your order to you as quickly and smoothly as possible.
Order Processing
Orders typically require 1–3 business days to process before shipment. Processing times may be longer during high-volume periods, holidays, or new drops.
U.S. Shipping
We offer FREE Standard Shipping on all U.S. orders.
Available shipping options may include:
- Free Standard Shipping — $0
- Express Shipping — Available for an additional fee at checkout
Estimated delivery times will be displayed at checkout when available.
Tracking
Once your order has shipped, tracking information will be provided when available. Please allow time for the carrier to update the tracking status.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.
Lost or Delayed Packages
Carrier delays can occasionally occur after an order has shipped. If your tracking information has not updated for an extended period or you believe your package has been lost, please contact us so we can help investigate.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us with your order number and photos of the item/package so we can review the issue.
Contact
For questions about shipping or your order, please contact us through the Contact page on our website.