Refund policy

We want you to be happy with your HeadSpace purchase. If there’s an issue with your order, please contact us within 14 days of delivery to request a return.

Returns

To be eligible for a return, your item must be:

• Unworn and unused
• In its original condition
• In its original packaging

Items that have been worn, washed, damaged after delivery, or altered are not eligible for return.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible. Please include your order number and photos of the item so we can review the issue and make it right.

Refunds

Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Cancellations

Orders may begin processing shortly after purchase. If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has entered processing or fulfillment.

Contact

For return or refund questions, contact us through the Contact page on our website and include your order number.